Introduction

At Hollywood Stucco, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.hollywoodstucco.com) and use our services, including communication via text messages (SMS/MMS) for marketing purposes as part of our A2P 10DLC campaign. By using our website and services, you agree to the practices outlined in this policy.

This Privacy Policy applies to:

Information collected through our websiteInformation provided when signing up for text message communicationsInformation collected during interactions with our customer support, service requests, or inquiries

Information We Collect

We collect various types of personal information in the course of providing our services. The types of personal information we may collect include:

Personal Identification InformationNameEmail addressPhone number (for SMS/MMS communication)Physical address (for service estimates and billing)Any other information you voluntarily provide to us, including through forms, surveys, or requests for quotes.Usage DataIP addressesBrowser typesDevice informationWebsite usage data (pages visited, links clicked, etc.)

How We Use Your Information

We use the information we collect for various purposes, including:

Providing Services: To deliver the stucco installation, repair, and maintenance services that you have requested.Communication: To send you service-related updates, quotes, reminders, and promotional offers via email, text messages (SMS/MMS), and phone calls.Customer Support: To respond to your inquiries, support requests, and feedback.Improvement of Services: To enhance the user experience on our website and improve our services. A2P 10DLC Messaging Consent: By providing your phone number, you agree to receive promotional and transactional messages from Hollywood Stucco, including text messages (SMS/MMS) for marketing, customer support, reminders, and service updates. These messages may be sent via A2P 10DLC long code messaging. You can opt-out of these messages at any time by replying "STOP" to any of our messages)

Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by law. If you opt-out of marketing communications, we may still retain your information for operational or legal purposes (such as billing and compliance with relevant laws).

How We Share Your Information

Hollywood Stucco will never sell or rent your personal data to third parties. However, we may share your personal data in the following circumstances:Service Providers: We may share information with third-party service providers who help us deliver our services (e.g., communication platforms, customer support tools, payment processors). These service providers are only allowed to use your data for the specific services they are contracted to provide.Legal Requirements: We may disclose your personal information if required by law, subpoena, or other legal processes.Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction, subject to the applicable laws.

Your Rights and Choices

As a consumer, you have the following rights regarding your personal data:

Opting Out of SMS/MMS Marketing Communications:You can opt-out of receiving promotional text messages at any time by replying "STOP" to any of our text messages. After doing so, you will no longer receive marketing text messages from us. Please note that service-related messages, such as reminders or updates, may still be sent to you.Access, Correct, and Delete Data:You have the right to request access to your personal data, correct any inaccuracies, and request deletion of your personal data, subject to legal exceptions.Data Portability:You can request a copy of your personal data in a structured, commonly used, and machine-readable format.Withdrawal of Consent:You have the right to withdraw your consent to process your personal data at any time. This will not affect the lawfulness of any processing carried out before the withdrawal.

To exercise these rights, please contact us using the contact information provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance the user experience on our website. Cookies help us analyze website traffic and personalize your experience. By using our website, you consent to our use of cookies. For more information on our use of cookies, please see our

Cookie Policy.

Data Security

We implement appropriate technical and organizational measures to protect the personal data we collect. While we strive to protect your data, please note that no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your personal information.

Children's Privacy

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children. If we learn that we have collected personal data from a child under 13, we will delete that information as quickly as possible.

Changes to This Privacy Policy

Hollywood Stucco reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the updated date will be indicated at the top of the page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions about this Privacy Policy or would like to exercise your rights, please contact us: Hollywood Stucco

Phone: [Insert phone number]

Email: [Insert email address]